01
🗺️
Product Coordination & Ownership
Defining product vision, managing backlogs, refining user stories, and collaborating with dev teams to deliver compliant, user-centered features on time.
02
🧪
UAT & QA Leadership
Leading user acceptance testing across non-prod environments, creating test data, validating product functionality against compliance and real user expectations.
03
🔁
Agile
Active participant in sprint ceremonies — refinement, retros, stand-ups, and Big Room Planning.
04
📊
Stakeholder & Data Communication
Translating operational data and KPI reports into clear insights that drive strategy. Bridge between technical teams and business leadership.
05
🛡️
Risk & Compliance Management
Maintaining 100% labor agreement & compliance across operations. Applying NIST, ISO/IEC, and SDLC standards to reduce operational and security risk.
06
🚀
Prod Support & Issue Resolution
Rapid identification, recreation, and hotfix coordination with Dev team for production issues — minimizing operational disruption and keeping airlines running smoothly.